TIAREZ CO., LTD ("we", "us", "our") is committed to protecting the privacy and security of your personal and business information. This Privacy Policy explains how we collect, use, store, and protect information when you interact with our website, services, and business operations.
1. Information We Collect
We collect information that you provide directly to us when you:
- Submit an inquiry or contact form with your name, email, company, and message details.
- Subscribe to our newsletter with your email address.
- Request a business consultation or quote.
- Engage our sourcing, manufacturing, or logistics services.
We also collect limited technical information automatically, including IP address, browser type, and pages visited, to improve our website performance and security.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide requested services.
- Send relevant business communications, quotes, and proposals.
- Deliver our newsletter and industry updates (you may unsubscribe at any time).
- Improve our website, services, and customer experience.
- Comply with legal and regulatory obligations.
3. Information Storage and Security
Your information is stored securely using industry-standard encryption and access controls. We operate across Australia and Vietnam and may process and store data in both jurisdictions in accordance with applicable data protection laws.
4. Sharing of Information
We do not sell, rent, or trade your personal information. We may share information with:
- Trusted suppliers and manufacturing partners only when necessary to fulfill your sourcing or production requirements.
- Logistics providers and freight forwarders to coordinate shipping and delivery.
- Legal or regulatory authorities when required by law.
5. Cookies
Our website uses essential cookies to function properly. We do not use third-party advertising cookies. You can control cookies through your browser settings.
6. Your Rights
You have the right to access, correct, or delete your personal information. To exercise these rights or if you have privacy questions, contact us at info@tiarez.com.
7. Contact Us
For any privacy-related inquiries, please contact:
TIAREZ CO., LTD
Email: info@tiarez.com
Australia Office: Melbourne, Victoria
Vietnam Office: Ho Chi Minh City
